
Empathy Mapping Workshop: BA conference Europe 2020
Last week I was delighted to be given the go ahead once again to run a workshop at the BA Conference Europe. Along with my fellow BA Gary Cockburn we once again tackled another difficult subject, this time Empathy Mapping.
The experience was amazing and enriching for us and we hope also for our attendees. Who were brilliant and totally engaged with building up the empathy map and in doing so, the whole learning process we were aiming for during the workshop. Gary and I came away tired and buzzing.
Feel free to download the slides and the case study details.
